Frequently Asked Questions

FAQ’s

Please see some answers to our commonly asked questions.

Manage your membership
Please see our resources and tips to manage your membership via our Active World app.


Contact Us
We are always interested in your feedback to help improve the services at Whittlesea Swim Centre, please talk to one of our friendly staff members or submit an enquiry via the Contact Us page.

Our pool temperatures are monitored daily, however may fluctuate slightly due to weather.

25m Outdoor Pool – 29.5°C
Learn to Swim Pool – 29.5°C
Toddlers Pool – 29.5°C

No, only one person per visit pass.

We accept the following concession cards on the criteria that they have a valid expiry date and that the card is shown upon your first visit for new concession memberships or each casual visit to the centre:

  • Health Care card
  • Pensioner & Senior card
  • Student card

Bookings are not currently required. Please also note that pool availability may be limited by school bookings. 

Free off street parking is available.